Swetha comes with 20+ years of experience in the Service Industry. Swetha is primarily responsible for managing Human resources to strategize, coordinate, and direct the employee-related functions along with all the Support functions of OrciMed.

Swetha comes to OrciMed after 18 years at ICICI Bank. While at ICICI Bank, she handled diverse profiles that required adaptability, problem-solving skills, and a keen understanding of industry-specific challenges. She has handled various profiles starting from Associate to key Managerial positions and has a broad understanding of deep Customer Service dynamics. This involves ensuring a high standard of customer satisfaction, implementing effective communication channels, and addressing customer queries and concerns promptly. She plays a crucial role in creating customer-centric approaches, managing customer relationships, and enhancing the overall experience.

Swetha’s well-versed background in handling various aspects of customer service positions her as a valuable member who can contribute to OrciMed’s success by fostering strong and cordial employee relationships.